FAQ

Proudly yes. We guarantee to all our customers that our products are 100% original and are agents of international brands in Saudi Arabia and the Middle East

Dear customer, it is important to know that many original international brands have their factories in both their country of origin and China. These factories produce original products of the same quality and are under the control of governments and the respective international brands.

Dear customer, if you wish to purchase a frame of your choice and add medical lenses to it, simply click on the "add to cart with lenses" button. This will add the selected frame to your cart and direct you to the optical lenses page. On the prescription lenses page, you will need to provide your eye measurements and choose your preferred brand. The price for the lenses will appear directly, and if you require any assistance, please do not hesitate to contact our specialized team.

Dear customer, if you would like to purchase a frame that you have selected without adding medical lenses, you may simply click on the "add to cart" button and the chosen frame will be added to your cart.

No. These prescriptions are generally different from each other.

All frames have a 1-year warranty against manufacturing defects only.

Dear customer, once your order is shipped, you will receive an email and an SMS containing the tracking number.

Within 24 hours on a working day in Riyadh, and 2-4 working days in the rest of the Kingdom of Saudi Arabia. Outside the Kingdom of Saudi Arabia, it takes 3-7 working days to deliver.

Yes, it can be converted into a Eyeglasses

 Unfortunately, there is no medical insurance.