1. Do we guarantee our customers that the products are genuine?

Proudly yes. We guarantee to all our customers that our products are 100% original and are agents of international brands in Saudi Arabia and the Middle East

2. Why do some glasses written they were made in China?

Dear customer, it is important to know that many original international brands have their factories in both their country of origin and China. These factories produce original products of the same quality and are under the control of governments and the respective international brands.

3. How can I order optical lenses with frames?

Dear customer, if you wish to purchase a frame of your choice and add medical lenses to it, simply click on the "add to cart with lenses" button. This will add the selected frame to your cart and direct you to the optical lenses page. On the prescription lenses page, you will need to provide your eye measurements and choose your preferred brand. The price for the lenses will appear directly, and if you require any assistance, please do not hesitate to contact our specialized team.

4. Can I buy just Frame without optical lenses?

Dear customer, if you would like to purchase a frame that you have selected without adding medical lenses, you may simply click on the "add to cart" button and the chosen frame will be added to your cart.

5. Can I use my contact lens prescription to order glasses?

No. These prescriptions are generally different from each other.

6. is there a Warranty of glasses?

All frames have a 1-year warranty against manufacturing defects only.

7. How can i tracking my order?

Dear customer, once your order is shipped, you will receive an email and an SMS containing the tracking number.

8. How long does delivery take?

Within 24 hours on a working day in Riyadh, and 2-4 working days in the rest of the Kingdom of Saudi Arabia. Outside the Kingdom of Saudi Arabia, it takes 3-7 working days to deliver.

9. Can Sunglasses Be Converted into Eyeglasses?

Yes, it can be converted into a Eyeglasses

10. Is there medical insurance?

 Unfortunately, there is no medical insurance.

Secure payments

Have ease of mind when you pay with our secure and private payment gateway.

Fast delivery

Enjoy your order today! Just make sure to select Same-day delivery.

Customer care

Our customer service team are here to help you with any questions or issues.